PRIVACY POLICY

Last updated November 26, 2024

Introduction

This Privacy Notice for Vidovic Group Trust ("we," "us," or "our") describes how and why we might collect, store, use, and/or share your information when you use our services ("Services"), including when you:

  • Visit our website at http://www.racqix.com
  • Download and use our mobile application (Racqix)
  • Engage with us in other related ways, including sales, marketing, or events

About Racqix

Racqix is a platform designed to connect racket sports enthusiasts effortlessly. Whether you're looking for a tennis, padel, squash, or badminton partner, Racqix makes it simple to find players at your skill level, book local courts, and get right into the action.

We are currently in the prelaunch phase and gathering email addresses of those interested in exclusive early access. By joining the prelaunch, users will receive exclusive information about the app, early access to new features, and updates regarding the official launch.

Data Collection

During the prelaunch phase, we collect:

  • Email addresses for waitlist registration
  • Basic analytics data to improve our service
  • Communication preferences

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: connect@racqix.com

Information We Collect

We collect information that you voluntarily provide to us when you:

  • Register for our waitlist
  • Express an interest in obtaining information about us or our products
  • Engage with us in other related ways

How We Use Your Information

We use the information we collect for the following purposes:

  • To send you updates about our launch and new features
  • To send administrative information
  • To respond to your inquiries
  • To protect our Services
  • To comply with legal obligations

Information Storage and Security

We implement appropriate technical and organizational security measures to protect your information.

Your data is stored in secure servers located in the European Union, complying with GDPR requirements.

Your Rights Under GDPR

Under the GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectify inaccurate personal data
  • Right to erasure ('right to be forgotten')
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Cookies and Tracking

We use essential cookies to ensure the basic functionality of our website.

We also use analytics tools to improve our services. You can opt-out of non-essential cookies at any time.

Third-Party Services

We may use third-party services for:

  • Email management and communication
  • Analytics
  • Server hosting
  • Payment processing (when applicable)

Data Retention

We will retain your information for as long as needed to:

  • Provide our Services
  • Comply with our legal obligations
  • Resolve disputes
  • Enforce our agreements

Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

International Data Transfers

When we transfer your information outside of the EU/EEA, we ensure appropriate safeguards are in place in compliance with GDPR requirements.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the 'Last Updated' date.

Legal Basis for Processing Personal Data under GDPR

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission is implied (i.e., implied consent). You can withdraw your consent at any time.

  • Performance of a Contract: To develop, comply and undertake our obligations under a contract with you
  • Legal Obligations: Where we are legally required to do so
  • Legitimate Interests: To operate our business, provided your interests and fundamental rights do not override these interests
  • Vital Interests: To protect your vital interests or those of another person

Analytics and Data Collection

We use various analytics tools to understand how our Services are used. This helps us make informed decisions about our Services.

The data collected may include:

• IP addresses (anonymized)

• Browser type and version

• Operating system

• Referral source

• Length of visit, page views

• Navigation paths

All data is collected in accordance with applicable data protection laws.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information:

  • Right to know what personal information we collect
  • Right to delete your personal information
  • Right to opt-out of the sale of your personal information
  • Right to non-discrimination for exercising your privacy rights

Do Not Track

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to be informed about how your personal data is being used
  • The right to access the personal data we hold about you
  • The right to request the correction of inaccurate personal data we hold about you
  • The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
  • The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time
  • The right to complain to your data protection regulator — in the UK, the Information Commissioner's Office

Specific Regulations Compliance

We comply with various data protection regulations including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Australian Privacy Principles (APP)
  • Lei Geral de Proteção de Dados (LGPD)

Security Measures

We employ the following security measures to protect your data:

• SSL/TLS encryption for all data transmission

• Regular security assessments and penetration testing

• Access control and authentication mechanisms

• Regular backup procedures

• Incident response plans

• Employee training on data protection